Privacy statement for Hotel Rose Last updated on: 02/01/2026
1. Introduction Welcome to Hotel Rose. We are committed to protecting the privacy and security of our guests and website visitors. In this privacy statement, we explain how we collect, use and protect your personal data, in accordance with the General Data Protection Regulation (AVG/GDPR).
Controller: Hotel Rose Bloemgracht 24 1015 TJ Amsterdam Chamber of Commerce: 60192488 E-mail: concierge@hotelrose.amsterdam
2. What personal data do we collect? We collect data necessary to facilitate your booking and make your stay more convenient. This includes:
Identity details: First name, surname, date of birth and ID/passport details (as required by local legislation for hotel guests).
Contact details: Billing address, e-mail address and phone number.
Financial data: Bank account and payment card details (processed securely through our payment providers; we do not store full credit card numbers ourselves).
Transaction details: Details of payments to and from you and other details of services you have purchased from us.
Stay preferences: Special requests, dietary requirements or arrival times.
Technical data: IP address, browser type and operating system when you visit our website.
3. How do we use your data? We process your data on the following legal bases:
Performance of a contract: To process your room booking, manage your stay and settle payments.
Legal obligation: To comply with Dutch tax legislation and the local municipality's night register.
Legitimate interest: To improve our hotel services, manage security and prevent fraud.
Consent: To send you marketing newsletters (only if you have explicitly signed up for them). You can withdraw this consent at any time.
4. Data sharing and third parties We do not sell your data. However, we may share your data with trusted third parties necessary for our business operations:
Booking Engines/PMS: The software we use to manage reservations.
Payment providers: (e.g. Stripe, Adyen, Mollie) to enable secure payments.
Government agencies: If required by law (e.g. police or tax authorities).
IT support: Service providers who support our website and systems.
All third parties are obliged to respect the security of your personal data and treat it in accordance with the law.
5. Retention periods We will not retain your personal data for longer than necessary for the purposes for which we have collected it, including complying with legal, accounting or reporting obligations.
Guest data: Are usually kept for 7 years to comply with Dutch tax retention requirements.
Marketing data: Kept until you unsubscribe.
6. Security We have appropriate security measures in place to prevent the accidental loss, use or unauthorised access of your personal data. These include SSL encryption on our website and restricted access to our internal systems.
7. Your rights (AVG/GDPR) Under the AVG, you have the following rights in relation to your data:
Right of access: Request a copy of the personal data we hold on you.
Right to rectification: Requests for correction of incorrect data.
Right to oblivion: request deletion of your data (unless we are legally obliged to keep it).
Right to object: to object to the processing of your data for marketing purposes.
Right to data portability: requesting the transfer of your data to you or a third party.
To exercise any of these rights, please contact us at concierge@hotelrose.amsterdam.
8. Cookies Our website uses cookies to distinguish you from other users. This helps us provide you with a good experience and improve our site. Please see our Cookie Policy for more information.
9. Changes to this policy We may change this privacy notice from time to time. The most recent version will always be available on this page.
Disclaimer: This document has been prepared for a fictitious hotel and is for illustrative purposes only.
